Privacy Policy

1. Commitment to Privacy

At Kumar Sports, we recognize the importance of privacy and confidentiality when you share property measurements, site location coordinates, and business contact information with us. This Privacy Policy details the types of information we gather, the purpose for which it is processed, and our strict safeguards against unauthorized disclosure.

2. Information We Collect

We only collect information directly provided by you through our online quotation forms, WhatsApp communication, phone calls, or on-site engineering surveys:

• Personal Identification Details: Full name, organization/institution name (schools, colleges, sports academies, clubs, builders).
• Contact Coordinates: Phone numbers, WhatsApp contact information, and email addresses.
• Site Engineering Data: Physical address/city of the proposed court or turf ground, available land dimensions (length, width, orientation), photos of existing soil or concrete slab, and utility access details.
• Commercial Invoicing Details: GSTIN (if applicable) and billing addresses required for tax-compliant invoicing and road-permit generation under Indian GST regulations.

3. Purpose of Data Processing

Your data is processed strictly for legitimate construction and project fulfillment purposes:

• Scheduling site reconnaissance and soil/slab inspection visits by our engineering crew.
• Preparing custom CAD layout drawings, slope drainage calculations, and customized Bill of Quantities (BOQ).
• Coordinating heavy freight logistics for raw materials (silica sand, rubber infill, turf rolls, acrylic chemical drums).
• Providing after-sales AMC maintenance alerts and warranty certification.

4. Zero Third-Party Selling or Marketing Sharing

We never sell, trade, rent, or lease your personal or project data to third-party telemarketers or advertisers. Information is shared solely with internal project engineers, freight logistics transporters for site delivery, and statutory authorities where required by applicable laws of the Republic of India.

5. Data Storage, Retention & Security

All client communications and quotation records are stored in secured, access-restricted digital infrastructure with industry-standard encryption protocols. Physical site records and agreements are archived in our Head Office in Aurangabad, Bihar, for the mandatory duration required by Indian accounting and construction warranty liability standards (minimum 7 years).

6. Digital Analytics & Cookies

Our website uses minimal, non-invasive cookies solely to maintain responsive browser caching, fast asset delivery, and Google Maps location rendering. We do not employ third-party tracking pixels that follow your browsing across external websites.

7. Client Rights & Grievance Officer

Under the Digital Personal Data Protection Act 2023, you have the right to request access to, correction of, or deletion of your contact records once construction and warranty obligations are fulfilled. For inquiries or data grievances, contact our Data Desk: